by Nicole Ouellette | Jun 8, 2021 | This Week In Business
You might have heard (or experienced yourself) that it’s less expensive to retain a customer then get a new one. So whether you have a new product or service or are just thinking it might be good to reach out, this video has some ideas about how you can re-engage your customers, offline and online.
(Greeting card designs have been uploaded here for amusement and light commercialization: https://society6.com/breakingeven)
#customerservice
#marketing
#smallbusiness
#feedback
#onlinecommunity
by Nicole Ouellette | Jul 10, 2018 | This Week In Business
Bar Harbor, Maine has an epic Fourth of July celebration. It starts with the local Rotary Club’s Pancake Breakfast, followed by the parade at 10 am, and an afternoon of activities that include a craft fair, lobster races, and the MDI Seafood Festival (and, for...
by Kassandra Strout | Jun 16, 2017 | This Week In Business
We’ve covered selling in a general sense and gone into detail about cross-selling, the next item on the list is upselling. With upselling, you’re selling a person a better, more expensive version of whatever they were initially planning on buying. If...
by Kassandra Strout | Mar 21, 2017 | Websites
It was 11 p.m. on Christmas Eve, 1997. My Dad embarked on a solo mission to the garage to assemble a basketball hoop for my brother and I. Armed with a tool kit, a set of instructions, and the kind of confidence you get from a neighborhood Christmas Eve party, he was...
by Nicole Ouellette | Apr 17, 2013 | Social Media
“I know I’m not doing it legally but…” I smile as my friend/small business owner confesses to not running an exactly legitimate Facebook contest. I like how I’m kind of a Facebook priest that people confess their sins to. Now she’s...
